Book a technician to guide you via video connection.
You will receive a link to make a video connection at the time you have specified.
The technician will work with you to identify the cause of the problem and try to resolve it.
If we are successfull and we no longer need to send a technician on-site, you will pay € 49 after the video session.
If the problem can only be resolved on-site, you will pay € 179 for the video session and home repair combined.