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Cleaning the dishwasher: step-by-step guide & maintenance tips

 Clean it yourself in 4 steps — or have it done by a We.repair technician

Why clean regularly — and when does it become urgent?

Why clean regularly — and when does it become urgent?

A dishwasher cleans dishes, but does not clean itself. Food residues, grease deposits, and limescale build up in the filter, the drain pump, and the spray arms. The result: dishes that do not come out clean, a bad smell, or an error code on the display.

Clean the filter every 2 months. Clean the spray arms and use a descaler every 6 months. Do you notice problems earlier? Then a thorough cleaning is the first step before you book a technician.

 Step 1  - Clean the filter combination 🧹

The filter catches food residues and becomes clogged over time. This is the most common cause of drainage problems and poor washing results.

  1. Turn off the device.
  2. First, remove the lower spray arm so that you can more easily access the filter.
  3. Loosen the filter combination and remove the loose parts.
  4. Rinse away food residues and scrub the filter with a brush under running water.
  5. Reassemble the filter — pay attention to the marked arrows that should face each other.

 Step 2 - Check the drain pump 🔧

Behind the filter is the drain pump. Small objects like cherry pits, glass shards, or bones can block the impeller.

  1. Scoop the water out of the rinse area with a cup.
  2. Wear protective gloves — watch out for glass shards.
  3. Remove the cover of the drain pump by prying it off.
  4. Check for foreign objects and remove them.
  5. Check if the impeller rotates smoothly.
  6. Click the cover back into place.

 Step 3 — Clean spray arms 💦

Clogged holes in the spray arms cause uneven water distribution and poor washing results.

  1. Loosen the spray arms (top and bottom).
  2. Rinse them under running water.
  3. Use a toothpick or needle to clear clogged holes.
  4. Reattach them and check if they can rotate freely.

 Step 4 — Refill salt and descale 🧂

Regeneration salt protects the dishwasher from limescale and is essential for a long life of your appliance. Refill when the light comes on. Additionally, use a descaling tablet every 3 months in an empty wash on a high programme.

 Loading the dishwasher correctly — the basics

Incorrect loading is an underestimated cause of poor washing results.

  • Lower basket: plates and pots facing the spray arms.
  • Upper basket: glasses, cups and small bowls upside down.
  • Cutlery basket: knives with the point down, forks and spoons alternately.
  • Large crockery: always check if the spray arms can still rotate freely after loading.
  • ECO programme: energy-efficient but longer — choose a normal programme if you want to wash quickly.

Professional maintenance by We.repair

Would you prefer to have everything thoroughly checked at once? Our technician cleans the filter combination, checks the drain pump, inspects the spray arms, and provides advice on use and maintenance.


Price (incl. VAT)
1 device€119 (travel time €69 + €50 maintenance)
2 devices€169 (+€50 for second appliance)
3 devices€219 (+€50 for third appliance)
Maintenance with a repair+€50 per appliance

The travel time fee of €69 is shared if you have multiple appliances serviced in one visit.

If you request maintenance in addition to a repair, the travel time is not charged twice.


When do you need a We.repair technician? 🔧

Cleaning solves a lot, but not everything.

Book a technician if:

  • You still see an error code after a thorough cleaning
  • The dishwasher is leaking or not draining water
  • The heating element has failed (dishes remain cold and wet)
  • An unusual smell persists after cleaning

Frequently asked questions about dishwasher cleaning ❓


Clean the filter every week. Descale every 6 months. Leave the door ajar after each wash to allow moisture to escape.

Vinegar can damage rubber parts and the stainless steel tub. It is better to use a recognised descaler or tablet specifically for dishwashers.

Check the rubber sealing edge around the door — mould often accumulates there. Wipe it down with a cloth dampened with a little vinegar water.