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Common problems with your Miele washing machine and how to fix them

A Miele washing machine can exhibit various problems that prevent it from functioning as it should.


With the list of problems and error codes that the device may indicate below, you can try to determine why your device is not functioning properly..

We believe it is important for appliances to function for longer.

  • If you might be able to solve the problem yourself, we will provide tips.
  • Don't hesitate to have a look at our general tips as well (in the menu under First Aid).
  • If the problem is too complex or dangerous to solve yourself, we will advise having a repair carried out by a technician. However, even then, this list can help you provide us with the correct information, allowing the technician to prepare adequately and possibly bring along any necessary spare parts..


Common problems with a Miele washing machine are:

Miele washing machine F1

Short circuit in the current circuit of the temperature sensor heating/water.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F2

Error in the current circuit of the temperature sensor heating/water.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F3

Short circuit in the current circuit of the temperature sensor heating register.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F4

Power failure temperature sensor heating register.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F10

The water supply is blocked or hindered.

  • The tap is not turned on.
  • The sieve in the water supply (plastic block on the supply arm) is contaminated.
  • The water supply hose is kinked.


Miele washing machine F11

The water is not being drained properly.

The end of the drain hose is too high. Check that the maximum lift height of 1 m is not exceeded..

Remove kinks or loops from the drain hose.

Clean the lint filter and the drain pump:

  • Turn off the washing machine.
  • Open the flap for the drainage pump (bottom left).
  • Place a tray or dish under the lid, e.g. a universal baking tray.
  • Loosen the filters until water flows out of the device.
  • Close the lint filters again to interrupt the water drainage.
  • If no water is flowing out: completely unscrew the flint filters.
  • Clean the filters thoroughly.
  • Check if the pump vanes can rotate easily. Remove any foreign objects (buttons, coins, etc.) if necessary and clean the inside..
  • Reinsert the lint filters. Please note that the lint filters must be placed on the correct side..
  • Tighten the lint filters properly so that no water can leak afterwards.
  • Close the valve for the drainage pump.

Contact We.repair if the issue persists or book a repair appointment online directly.


Miele washing machine F15

The water supply is blocked or hindered.

  • The tap is not turned on.
  • The sieve in the water supply (plastic block on the supply arm) is contaminated. You can unscrew and clean it yourself..
  • The water supply hose is kinked.


Miele washing machine F16

There is too much detergent or laundry aid, such as stain remover, dosed.

  • Use fewer washing (aiding) agents.
  • Incorrect wash programme selected for this laundry. Choose the wash programme that is suitable for this laundry.
  • Foam formation due to overdosing of the detergent. Pay attention to the dosing advice from the detergent manufacturer corresponding to the water hardness and the soiling of the laundry.

Contact We.repair if the issue persists or book a repair appointment online directly.


Miele washing machine F19

The flow meter is not working properly.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F20 or Heating fault

On the display of the washing machine/wash and dry combination, the error F20 or Heating error appears.

The thermostat stop has been activated. The Thermostat Stop function ensures that the temperature set for the programme is reached. The thermostat stop starts when the set temperature. niet binnen de aangegeven tijd is bereikt. Als de thermostop is geactiveerd, stopt de resttijdindicatie.

As soon as the set temperature is reached, the wash programme continues and the remaining time indication progresses.

The heating is malfunctioning.

  • Disconnect the washing machine/wash and dry combination from the electricity supply. Unplug it from the socket or switch off the main switch.
  • Wait at least 2 minutes before reconnecting the washing machine to the electricity supply.
  • Turn the washing machine back on.
  • Restart the programme.

Contact We.repair if the issue persists or book a repair appointment online directly.


Miele washing machine F29

The steam generator has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F34 of Deurvergrendeling

The drum is overloaded. Please observe the maximum load, which is described in the user manual. Turn the appliance off and then on again..

There may still be a technical fault.

  • Make the washing machine voltage-free.
  • Unplug the power cord from the socket or switch off the main switch.
  • Wait at least 2 minutes before reconnecting the washing machine to the electricity supply.
  • Turn the washing machine back on.

Contact We.repair if the issue persists or book a repair appointment online directly.


Miele washing machine F35 or Door unlocking

Technical fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F37

Check if the washing machine is level. More information can be found in the user manual..

The drain hose is connected too high. The maximum lift height is 1 m..

Contact We.repair if the issue persists or book a repair appointment online directly.


Miele washing machine F39

The electronics have a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F41

The electronics have a fault.

Possible solution: turn off the washing machine and then turn it back on after about 10 seconds.

Contact We.repair if the issue persists or book a repair appointment online directly.


Miele washing machine F43

The electronics have a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F44

The electronics have a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F45

The electronics have a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F47

The electronics have a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F49

The electronics have a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F50

The drum drive has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F51

The pressure sensor has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine  F53

The drum drive has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F56

The speed during the last centrifugation was lower than 400 revolutions per minute.

Foam formation due to overdosing of the detergent. Pay attention to the dosing advice from the detergent manufacturer corresponding to the water hardness and the soiling of the laundry..

Contact We.repair if the issue persists or book a repair appointment online directly.


Miele washing machine F62

Technical fault. The programme selection switch is between two positions.

Turn the programme selection switch to a defined position.

Contact We.repair if the issue persists or book a repair appointment online directly.


Miele washing machine F63

The water exchanger has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F64

The magnetic field sensor has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F65

The drum lighting has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F81

The steam generator has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F83

The steam generator has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F92

If washing is constantly done at low temperatures, it can lead to the formation of germs in the washing machine..

Solution: run a programme at a temperature of at least 60 °C.

Contact We.repair if the issue persists or book a repair appointment online directly.


Miele washing machine F103

The Mbus module has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F104

The drum drive has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F105

The steam generator has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F106

The steam generator has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F130

The electronics have a fault.


Miele washing machine F131

The electronics of the external dosing unit has a fault.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F138

Technical fault. There is water in the drip tray.

Turn off the water supply tap to prevent further damage.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F139

Technical fault. There is water in the housing of the external dosing unit.

Turn off the water supply tap to prevent further damage.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F140

Technical fault. The water level in the supply reservoir of the external dosing unit is too high.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F199

Fault in the connection between the washing machine and XCI box.

You probably cannot resolve this quickly and safely on your own. Book a repair with We.repair.


Miele washing machine F210

The PowerWash has a fault.

The injector at the top of the sealing ring door may be blocked. Carefully remove any fluff with your fingers..

Clean the lint filter and the drain pump:

  • Turn off the washing machine.
  • Open the flap for the drainage pump (bottom left).
  • Place a tray or dish under the lid, e.g. a universal baking tray.
  • Loosen the filters until water flows out of the device.
  • Close the lint filters again to interrupt the water drainage.
  • If no water is flowing out: completely unscrew the flint filters.
  • Clean the filters thoroughly.
  • Check if the pump vanes can rotate easily. Remove any foreign objects (buttons, coins, etc.) if necessary and clean the inside..
  • Reinsert the lint filters. Please note that the lint filters must be placed on the correct side..
  • Tighten the lint filters properly so that no water can leak afterwards.
  • Close the valve for the drainage pump.

Contact We.repair if the issue persists or book a repair appointment online directly.


Miele washing machine F211

Technical fault. Short circuit in the TwinDos sensor of the thermo-element reservoir 1.


Miele washing machine F212

Technical fault. Power failure in the TwinDos sensor of the thermo-element reservoir 1.


Miele washing machine F213

Technical fault. Short circuit in the TwinDos sensor of the thermo-element reservoir 2.


Miele washing machine F214

Technical fault: power failure in the TwinDos sensor of the thermo-element reservoir 2.


Miele washing machine F220

The washing machine may be leaking.

  • Then contact We.repair if the issue persists or book a repair appointment online directly.

This fault may appear for no reason and the washing machine is not leaking.

  • Make the washing machine voltage-free.
  • Check if water has leaked from the washing machine.
  • If no water has drained out, reconnect the washing machine to the electricity supply..
  • Start a random wash programme.
  • If the washing machine is functioning normally and no faults are reported, F220 has appeared without reason. You can continue to use the washing machine..
  • Check if the machine is connected to your WiFi. A software update is available.
    • If your washing machine is not suitable for connecting to a network, please contact We.repair.


Miele washing machine F242

Technical fault. Fault in communication between touchscreen and electronics.

Contact We.repair if the issue persists or book a repair appointment directly online .


Miele washing machine < 25% with filled drum

When the washing machine was turned off, there was laundry in the drum. As a result, the zero point has changed, and the appliance may indicate a load of less than 25% (the minimum)..

Reset the zero point, see the user manual.

To prevent the changing of the zero point in the future:

Turn on the washing machine before you fill the drum.

Turn on the washing machine before you empty the drum.

Empty the drum completely after the programme has finished.

Vul geen water bij via de wasmiddellade."


Miele washing machine < 25% with empty drum

This is not a fault.

With an empty drum, the message < 25% loading is normal.


Miele washing machine -0- on the display

This display means that the position of the programme selection switch has changed after the programme started.

Once the programme has started, a wash programme cannot be changed.

Select the previously started programme using the programme selection switch. The time of the programme is displayed..

Proceed as follows if you want to terminate the programme:

  • If you have the sensor button Start/Tumble refill, turn the programme selection switch to position ON/OFF and then to any other position.
  • Als u de sensortoets Start/Trommel bijvullenniet heeft, raakt u de sensortoets Start/Stop net zolang aan tot de tijdsaanduiding op : springt.
  • Rotating bars  ...  ... , the -0- symbol or the  symbol are shown on the display.
  • The water is pumped out and subsequently the door locking mechanism is deactivated.
  • Open the door.
  • Close the door.
  • Turn the programme selection switch to the desired programme.
  • Start the programme.


Miele washing machine 888 on the display

The programme does not start.

Deactivate the demo mode.

Deactivate demo mode on washing machines using the On/Off button:

  • Turn off the washing machine.
  • Close the door.
  • Keep the sensor button Start/Stop pressed.
  • Turn on the washing machine while holding down the sensor button Start/Stop.
  • The sensor button Start/Stop is flashing.
  • After 5 seconds, the sensor button Start/Stop lights up continuously.
  • Release the sensor button Start/Stop for a moment.
  • Touch the sensor button Start/Stop once more and hold it down for 3 seconds.
  • The sensor button Start/Stop no longer lights up.
  • The demo mode has been deactivated.

Deactivate demo mode on washing machines without an On/Off button:

  • Turn on the washing machine.
  • Open the door.
  • Keep the sensor button Start/Stop pressed.
  • Close the door while holding down the sensor button Start/Stop.
  • After 5 seconds, the sensor button Start/Stop lights up continuously.
  • Release the sensor button Start/Stop for a moment.
  • Touch the sensor button Start/Stop once more and hold it down for 3 seconds.
  • The sensor button Start/Stop no longer lights up.
  • The demo mode has been deactivated.


Miele washing machine ADD on the display

This is not a fault.

ADD indicates that the door can be opened to add or remove laundry. When you do not want to add laundry to the drum, you do not need to do anything..

If you want to refill the drum with laundry, you need to do the following:

  • Open the door.
  • Place laundry in the drum or take laundry out.
  • Close the door.
  • Touch the sensor button Start/Drum refill on.
  • Operation blocked "The child safety is active.
  • Turn off the parental controls.
  • More information can be found in the user manual.


Miele washing machine Check detergent

Too much detergent has been dosed.

Follow the dosage instructions on the packaging.

Follow the instructions in the washing machine's manual.

Take water hardness into account.

Take the level of dirt into account.

Gradually reduce the amount of detergent.

Check the dosing settings on washing machines with automatic detergent dosing.


Miele washing machine Drain warning light is flashing

The water is not being drained properly.

The end of the drain hose is too high. The maximum lift height is 1 m.

Check that the maximum lift height of 1 m is not exceeded.

The fluff filter and the drain pump are blocked. Clean the fluff filter and the drain pump. More information can be found in the user manual..


Miele washing machine Check inlet warning light flashes

The water supply is blocked or hindered.

  • The tap/stopcock is not turned on. End the wash programme. Turn the tap/stopcock on. Select the programme and start it again..
  • The sieve in the water supply is contaminated. Clean the water supply sieve in the plastic block on the supply arm. More information can be found in the user manual..
  • Remove kinks or loops from the water supply hose.

There may still be a technical fault. If so, book a repair with We.repair.


Miele washing machine Locked indicator light goes on

The safety lock has been activated.

Disable the lock as follows: press the Start button until the Locked indicator light goes out.

OR

If the Anti-crease/Finish indicator light is flashing: set the originally selected programme and press the Start button until the Locked indicator light goes out.


Miele washing machine i indicator light comes on with a 1

On the washing machine, the control light i is on and 1 appears in the time display.

There has not been a wash programme run at a temperature of more than 60 °C for quite some time.

Start the Cotton 90 °C programme with the Miele machine cleaner or a universal powder detergent.

The washing machine is being cleaned and no germs or odours are formed.


Miele washing machine i indicator light comes on with a 2

The control light i is on the washing machine and 2 appears in the time display.

TwinDos has not been used for too long. There is a risk that the detergent will dry out in the hoses..

Clean the TwinDos system immediately (see chapter: “Cleaning and Maintenance”, section: “TwinDos Maintenance”).


Miele washing machine Anti-crease/Finish indicator light flashes and Locked comes on

On the washing machine/wash-dry combination, the indicator light for Anti-crease/Finish is flashing and the indicator light for Locked comes on.

The selected programme setting has changed when the lock was activated.

Press the Start button until the Locked indicator light goes out.

OR

If the Anti-crease/Finish indicator light is flashing: set the originally selected programme and press the Start button until the Locked indicator light goes out.


Miele washing machine Ctr in de display

On the display of the washing machine, Ctr appears.

The remote control function is enabled.

If the Remote Control function is enabled (program mode P98, programming option 01), Ctr will appear at the start of a programme.

The remote control function can be disabled (programming mode P98, programming option 00), so that the Ctr message no longer appears at the start of the programme..


Miele washing machine Display texts in other language

On the display of the washing machine/wash and dry combination, the texts appear in a foreign language.

The language is set to a foreign language.

Depending on the model, you can change the language using the programming features or through the "Settings" menu option.

The flag symbol on the display indicates the selected language.


Miele washing machine Use “TwinDos” or carry out TwinDos maintenance in the “Maintenance” menu

On the washing machine display, "Use 'TwinDos' or carry out the TwinDos maintenance in the Maintenance' menu.

TwinDos via compartment 1 and/or 2 have not been used for a long time. The washing machine has a cleaning programme for the TwinDos system. In this cleaning programme, the hoses in the washing machine are cleaned. For the cleaning, you need the cleaning reservoir "TwinDos Care" or a refill reservoir..

Use TwinDos during one of the following wash programmes.

OR

Perform maintenance on TwinDos:

  • Turn the programme selection switch to the Other programmes setting. "Sportswear" will appear on the display..
  • Touch the navigation arrows as many times as necessary until the "Maintenance" menu appears.
  • Confirm the setting with the sensor button OK.
  • Touch the navigation arrows repeatedly until the TwinDos cleaning menu appears.
  • Confirm the setting with the sensor button OK.
  • Touch the navigation arrows as many times as necessary until the desired box appears on the display.
  • Confirm the setting with the sensor button OK. The display shows Start maintenance – no.
  • Touch the navigation arrows as many times as necessary until Start Maintenance – yes appears on the display.
  • Confirm the setting with the sensor button OK.
  • Continue following the instructions on the display.


Miele washing machine Red cross (Hygiene info) indicator light illuminates

There hasn't been a wash programme running at a temperature of more than 60 °C for some time now.

Start the Cotton 90 °C programme with the Miele machine cleaner or a universal detergent.

The washing machine is being cleaned and no germs or odours are formed.


Miele washing machine i Cannot be changed

Cannot be changed appears in the washing machine display.

This display means that the position of the programme selection switch has changed after the programme has started. Once the programme has started, a wash programme cannot be changed..

Select the previously started programme again using the programme selection switch. The time of the programme is displayed..

Proceed as follows if you want to terminate the programme:

  • If you have the sensor button Start/Tumble refill, turn the programme selection switch to position  and then to the Cotton programme.
  • If you do not have the sensor button Start/Drum refill, touch the sensor button Start/Stop.
  • On the display, 'Programme abort' or 'Cancel? yes' appears.
  • Press the sensor button OK.
  • The washing machine drains the wash water.
  • On the display, "Program aborted" appears.
  • Wait until the door is unlocked.
  • Open the door.
  • Close the door.
  • Turn the programme selection switch to the desired programme.
  • Start the programme.

More information can be found in the user manual.


Miele washing machine Soak/Pre-wash, Wash, Rinse or Rinse Stop flashes

The Soak/Pre-wash, Wash, Rinse or Rinse Stop indicator light on the washing machine flashes.

This is a technical fault, but first try this:

  • Turn the programme selection switch to End.
  • Turn off the washing machine.
  • Turn the washing machine back on.
  • Start a programme.

Contact We.repair if the issue persists or book a repair appointment directly online .


Miele washing machine Anti-crease/Check detergent

IAnti-crease/Check detergent flashes on the display of the washing machine/washer-dryer.

A lot of foam has been generated during washing.

Use less detergent for the next wash. Follow the dosing instructions on the detergent packaging..


Miele washing machine noC on the display

On the time display of the washing machine or tumble dryer, noC lights up when the MobileStart programme is selected.

The abbreviation noC stands for "no Connection" (no connection).

Miele@home is not installed.

  • Connect the Miele household appliance to a network. More information on this can be found in the user manual of your household appliance. See the chapter "Initial commissioning", paragraph "Miele@home".

Miele@home is installed, but the Miele household appliance is not receiving a WiFi signal.


Miele washing machine Zero setting not possible

On the display of the washing machine/wash-dry combination, "Zero point setting not possible" appears. The door is closed..

Open the door and hold the Load/Dosing button until 'Zero Point Setting OK' appears on the display.


Miele washing machine Enter PIN code

Enter PIN code appears on the washing machine display. The factory setting for the PIN codes for washing machines/wash-dry combinations is: 1 2 5.

The PIN code is active.

  • Enter the PIN and confirm it.
  • Deactivate the PIN code if the prompt does not need to appear the next time it is turned on.
  • More information can be found in the user manual.


Miele washing machine Waterproof system activated

On the washing machine display, Waterproof system activated appears.

The Miele water protection system has responded because water was detected due to a leak in the washing machine..

Follow these steps to remove the laundry:

  • Shut off the water supply.
  • Make the washing machine voltage-free, the drain pump stops running.
  • Open the drum with the emergency release: open the small door of the drain pump at the bottom left and unlock the door with a screwdriver.
  • Open the door.
  • Remove the laundry from the drum (note: only put your hand in the drum when it has stopped spinning)

Contact We.repair to remove the water and fix the leak.


Miele washing machine Start does not light up

The sensor button Start on the washing machine/wash-dry combination/dryer is not lit.

If the door is not closed properly, the programme cannot be started.

Press firmly against the side of the door where the lock is located.


Miele washing machine Water drainage fault

The water is not being drained properly.

  • The end of the drain hose is too high. Check that the maximum lift height of 1 m is not exceeded..
  • Remove kinks or loops from the drain hose.
  • Clean the lint filter and the drain pump:
    • Turn off the washing machine.
    • Open the flap for the drainage pump (bottom left).
    • Place a tray or dish under the lid, e.g. a universal baking tray.
    • Loosen the filters until water flows out of the device.
    • Close the lint filters again to interrupt the water drainage.
    • If no water is flowing out: completely unscrew the flint filters.
    • Clean the filters thoroughly.
    • Check if the pump vanes can rotate easily. Remove any foreign objects (buttons, coins, etc.) if necessary and clean the inside..
    • Reinsert the lint filters. Please note that the lint filters must be placed on the correct side..
    • Tighten the lint filters properly so that no water can leak afterwards.
    • Close the valve for the drainage pump.

Contact We.repair if the issue persists or book a repair appointment directly online .


Miele washing machine Water inlet fault

The water supply is blocked or hindered.

  • The tap/stopcock is not turned on. End the wash programme. Turn the tap/stopcock on. Select the programme and start it again..
  • The sieve in the water supply is contaminated. Clean the water supply sieve in the plastic block on the supply arm. More information can be found in the user manual..
  • Remove kinks or loops from the water supply hose.

There may still be a technical fault. If so, book a repair with We.repair.


Miele washing machine Water inlet fault during initial commissioning

For safety reasons, centrifugation is not possible before the first use.

The factory-programmed spin lock prevents the washing machine from spinning before water supply has occurred.

To activate the spin cycle, a wash programme without laundry and without detergent must be run, e.g. "Cotton 60 °C".


Miele washing machine Service water inlet fault

The water supply is blocked or hindered.

  • The tap/stopcock is not turned on. End the wash programme. Turn the tap/stopcock on. Select the programme and start it again..
  • The sieve in the water supply is contaminated. Clean the water supply sieve in the plastic block on the supply arm. More information can be found in the user manual..
  • Remove kinks or loops from the water supply hose.


Miele washing machine Hot water inlet fault

The water supply is blocked or hindered.

  • The tap/stopcock is not turned on. End the wash programme. Turn the tap/stopcock on. Select the programme and start it again..
  • The sieve in the water supply is contaminated. Clean the water supply sieve in the plastic block on the supply arm. More information can be found in the user manual..
  • Remove kinks or loops from the water supply hose.


Miele washing machine Dashes - - - on display and indicator lights flash

The Miele water protection system has responded because water was detected due to a leak in the washing machine..

Follow these steps to remove the laundry:

  • Shut off the water supply.
  • Make the washing machine voltage-free, the drain pump stops running.
  • Open the drum with the emergency release: open the small door of the drain pump at the bottom left and unlock the door with a screwdriver.
  • Open the door.
  • Remove the laundry from the drum (note: only put your hand in the drum when it has stopped spinning)

Contact our service to remove the water and fix the leak.


Miele washing machine Call Service

Call Service is displayed on the washing machine's screen and a sound signal is heard.

The lighting for the drum is not working properly.

Check if the lighting for the drum is securely fastened:

  • Switch off the washing machine and disconnect it from the power supply.
  • Remove the opener from the inside of the panel of the detergent drawer
  • Place the opener in the slot of the drum lighting.
  • Turn the opener clockwise until you feel resistance and the light is securely in place.


Miele washing machine Technical fault. Please contact Miele

There is a technical fault.

Try this first: restart the programme.

Contact We.repair if the issue persists or book a repair appointment directly online .


Miele washing machine Exclamation mark and Technical fault flashing

Technical fault.

  • Turn off the washing machine.
  • Make the washing machine, if possible, voltage-free by unplugging it.
  • Reconnect the washing machine to the electricity supply.
  • Turn on the washing machine.
  • Restart the programme.
  • Contact We.repair if the issue persists or book a repair appointment directly online .
  • When the washing machine has a single-line display, press the sensor button V so that the fault number appears on the display. Provide the fault number to Miele when you get in touch..


Miele washing machine Locked. Enter Code

On the display of the washing machine "Locked. Enter Code" appears. Enter code. The factory setting for the PIN codes for washing machines/wash-dry combinations is: 1 2 5.

The electronic lock is activated.

Enter the lock code and confirm it.

Deactivate the lock if the prompt does not need to appear the next time it is switched on, see the user manual.