Cleaning and maintaining the washing machine

The most important tip!

Keep the instruction manual for your language. Place the other languages in a different location or throw them in the recycling.

Place the instruction manual in your language in an easily accessible location near the device, so that you can find and read it when necessary.

• The water supply tap may eventually become blocked due to limescale buildup.
• Therefore, it is good to fully turn the tap off and then back on every 6 months. This helps to dislodge any possible limescale residues and flush them away.
• There must be sufficient water pressure. A simple rule is 10 litres per minute. That is filling one bucket per minute.

This is located - depending on the brand - at the front and bottom of the device, behind a small flap.

• Turn off the tap so that no more water can flow into the machine and needs to be drained by the pump.
• Turn off the machine. Unplug it from the socket.
• Also check if the supply hose is not blocked or kinked.
• Open the flap for the filter, remove it and set it aside.
• Place a tray with a rim (an oven tray is handy, for example) in front of the appliance to catch the water (note: a relatively large amount of water may flow out).
• Sometimes you see a drain hose, which can be used to let water flow into the bowl. First, remove the cap from the hose.
• You may need to empty the tub a few times in between. Note: right after a wash cycle, this water can be very hot.
• Once all the water has been removed, replace the cap on the drain hose and put the hose back in place.
• Carefully unscrew the pump cover and pull it out. Water may spill out!
• Also, unscrew the filter lid.
• In the filter, you may encounter obstacles such as coins, buttons, or clumped textile fibres that you need to remove.
• Clean the inside, the threads of the lid, and the casing of the pump.
• The rotor in the drainage pump must be able to turn freely. Check if that works. Use a spoon or a stick to test it.
• Then screw the filter cover back on tightly.​
• Breng ook het pompdeksel weer aan en draai het stevig vast.
• Zet het klepje weer op zijn plaats en sluit het.
• Now you can reconnect the electricity and the water supply.

• NOTE: To prevent unused detergent from flowing directly into the drain during the next wash cycle, you should pour 1 litre of water into the detergent drawer through the compartment designated for liquid detergent, and start the drain programme.

• Low temperatures, especially in combination with an overdose of detergent, can lead to bacteria and odours in your appliance.
• Therefore, it is best to do a wash at least once a month at more than 75 degrees.
• Do this certainly if the device requests it via a message on the display.
• Also regularly clean your soap drawer with warm water.

• Descaling is not necessary when you always dose the right amount of detergent. After all, it contains substances that counteract limescale release in hot water.
• If you are not sure whether you are dosing correctly or if you have very hard water at home, especially if you see limescale deposits, you can descale the device with a descaling product.

Depending on your usage, it is best to carry out a deep clean 1 to 2 times a year with a suitable product for removing fats, detergent residues, moulds, and similar substances.

Set your device to a cleaning programme, if you have one. If not, use a cotton programme at +60 degrees.

Clean and check the rubber seal regularly.

Put on gloves if necessary and thoroughly clean between the folds of the door seal with a damp cloth.

• Turn off the tap
• Select a pre-wash programme and press start
• Stop the programme after 40 seconds.
• Remove the hose from the tap.
• Clean the filter at the top of the Aquastop with a small brush.
• Reattach the hose to the tap.
• It is also advisable to clean the filter in the coupling at the back of the device, where the hose is attached to the device.
• Check if the device's door is properly closed.
• Restart the programme.
• Turn on the tap and watch for leaks.